Medable was growing fast — but its digital presence was fragmented. Over 4 years, I helped transform its global web system into a scalable, multilingual design ecosystem.
I led the Web UX/UI Design of 10 initiatives pivoting different internal and cross-functional teams. I was in charge to assist a fast-growing health tech company juggling disconnected digital properties during a time of rapid expansion.
Medable is based on Palo Alto-based and provides a global cloud platform to build remote and decentralized clinical trials.
Their mission is to accelerate the delivery of effective therapies by transforming clinical research with digital tools, enabling remote participation, and improving patient access worldwide.
To speak with one voice, the brand embarked on a journey to unify its web presence—navigating outdated tools, siloed teams, creting a design system, and the high-stakes demands of a decentralized clinical-grade platform along the way.
Medable Inc. is more than a company. From my perspective is a community of scientists, academics, engineers and software builders around helping trial participants and other key audiences.
I worked As UX/UI Designer, Web Manager and Webflow Developer, with 10 different internal teams to launch digital initiatives using Design Thinking, Coding and Agile methodologies to create better digital content across all company digital touchpoints.
My job always starts with questions. That way I could understand both the big picture of a company and the user personas.
I lead the Website design and development working in tandem with my Design Studio Teammates. The goal was to revamp the existing marketing website at medable.com using their Webflow Enterprise account.
The key aspect is that the company want to take to the next level their global digital brand experience across all touchpoints, reflecting their achievements in terms of product grow, support knowledge and awards.
Performance Marketing was my central team but I pivot to other teams like Design Studio, Experience Design, Patients Advocate Center, Customer Support, Platform Innovation, Enterprise Clients, Legal, Delivery, Enterprise Accounts, Tech Writers, and more!
This led to a clear framing of the spectrum about styles, components libraries made for the web assets.
I provide support to the company across projects that spans areas like customer support, marketing, enterprise customers, design studio and more. This is a small reference to each project and the main highlights in terms of cross teams collaboration.
(put sketches, wireframes, skeletons, user testing, multi target audience,
reflections, prototypes using a Hand and a Macbook, to look more final, (LS.GRAPHICS)
use of consistent design patterns with UI components to feel cohesive. Before adding 1000 iterations later)
Design Strategy
The goal was to pivot from fragmented outputs to a unified, scalable system that could:
Provide a seamless UX across platforms.
Adapt to different team workflows.
Serve consistent branding and logic.
The solution focused on creating a headless portal that connects to all existing CMSs and tools via APIs,
supported by:
A theme and CSS framework.
A shared UI component system.
Access control tailored per team.